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Checkmark Cognitive Dissonance

I've become what I most hated

Christopher Brunet
Nov 26, 2022
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Checkmark Cognitive Dissonance

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Two weeks ago, Substack announced they were rolling out verified bestseller badges.

On Substack
Introducing the Substack Bestseller badge
Today we’re introducing a way to see, at just a glance, whether or not someone is a top-performing writer on Substack: Bestseller badges. A Bestseller badge sits alongside a writer’s byline and is displayed on their Substack profile, ranking them in one of three categories according to how many paid subscribers they have…
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a year ago · 241 likes · 558 comments

I have 100+ paid subscribers, so my landing page has been granted one:

Twitter avatar for @realChrisBrunet
Karlstack @realChrisBrunet
Karlstack is officially a Substack Bestseller!
karlstack.substack.comKarlstackGuerilla gonzo journalism. Click to read Karlstack, by Chris Brunet, a Substack publication with thousands of readers.
1:27 AM ∙ Nov 16, 2022
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Same with my headlines:

Same with my comments:

Once I hit 1,000+ paid subscribers, this pale orange checkmark will upgrade to bright orange, like

Wesley Yang
:

Once I hit 10,000+ paid subscribers, it will upgrade to bright blue, like

ParentData
:

I have the option to turn off the checkmark:

Let’s examine that option.

The Case Against The Checkmark

The Substack community *hates* the checkmarks… there was immediate backlash.

Eclecticism: Reflections on literature and life
Substack badges? What a rotten idea!
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a year ago · 23 likes · 39 comments · Terry Freedman

It’s hard for me to disagree with this general sentiment — writers are not merely “content creators,” they are artists, and the skill or worth of an artist is not properly measured by a popularity contest; just because Lil’ Wayne sells more records than Mozart, for example, doesn’t mean that Lil’ Wayne is a superior artist. In fact, the most highbrow writing will naturally only appeal to an elite few, while the most lowbrow writing will appeal to the lowest common denominator. In that sense, these new verification badges are a race towards the bottom.

Not to mention that the gamification aspect of these badges is just… gauche. Would Nietzsche submit himself to “gamification”? Would Hunter S. Thompson? Would Kierkegaard? Would Hemmingway? Would Bukowski?

In August 2006, Grigori Perelman was offered the Fields Medal (basically the Nobel prize in math), but he declined the award, stating: "I'm not interested in money or fame; I don't want to be on display like an animal in a zoo." Perhaps Perelman was inspired by Sinclair Lewis, an author who declined the 1926 Pulitzer Prize, who wrote:

“All prizes, like all titles, are dangerous. The seekers for prizes tend to labor not for inherent excellence but for alien rewards: they tend to write this, or timorously to avoid writing that, in order to tickle the prejudices of a haphazard committee.

…

Between the Pulitzer Prizes … every compulsion is put upon writers to become safe, polite, obedient, and sterile. In protest, I declined election to the National Institute of Arts and Letters some years ago, and now I must decline the Pulitzer Prize.

I invite other writers to consider the fact that by accepting the prizes and approval of these vague institutions we are admitting their authority, publicly confirming them as the final judges of literary excellence, and I inquire whether any prize is worth that subservience.”

Alpha.

Again, hard for me to point out any flaws with Perelman’s or Lewis’ logic here. I am jealous of their resolve.

Perhaps the most salient point, though — that which would make me a hypocrite — is that I deeply resented/hated the blue-check elites on Twitter for the past several years. They acted like their blue-check made them better than everyone, that they were “above” the masses somehow, and this elitist spirit fundamentally conflicts with the populist spirit of Karlstack. Who am I to put myself in a class “above” anyone else’s Substack?

Verification badges on Substack engender a winner-take-all dynamic where the rich get richer, and the poor stay poor… the exact same dynamic that plays out on Twitter, Instagram, TikTok, etc. Substack had a chance to do something fresh and different, but chose the default social media path, chose to highlight the already-big names at the expense of new/unknown/obscure authors. This is an elitist caste system, and it’s especially puzzling and off-brand because Substack has long portrayed themselves as champions of the little guy.

The Case For The Checkmark

The difference between a Substack badge and a Pulitzer Prize, Fields Medal, or even an old-school Twitter blue-check is that while the latter are bestowed by subjective committees, the former is decided by people voting with their wallets. The only way to earn a Substack badge is to get 100 people to pay for your writing. So, in that sense, if I kept the badge I would still be a “Substack of the people” because the people are voting to support it.

Substack CEO Chris Best describes this dynamic as follows:

Twitter avatar for @cjgbest
Chris Best @cjgbest
Substack now has bestseller badges. You don't pay for them. You get one when readers are paying *you*. That might sound like a cheap shot, but it actually shows the deep difference in the Substack philosophy...
5:13 PM ∙ Nov 10, 2022
68Likes11Retweets
Twitter avatar for @cjgbest
Chris Best @cjgbest
Writers and creators getting paid is central to how Substack works, not an afterthought. People are publishing great work on Substack that's worth paying for (and keeping 90%)
5:13 PM ∙ Nov 10, 2022
Twitter avatar for @cjgbest
Chris Best @cjgbest
On Substack, writers and readers are in control. The readers who put up their hard-earned money decide who gets a badge, not @hamishmckenzie or me, not the press, and not @elonmusk, either. Of course, writers can also choose to turn it off.
5:13 PM ∙ Nov 10, 2022
Twitter avatar for @cjgbest
Chris Best @cjgbest
We don't pretend to have a monopoly on what's good or what's true. We think the best thing a platform like ours can do is return power to writers and readers, to decide for themselves who they trust and what they value.
5:13 PM ∙ Nov 10, 2022
21Likes2Retweets
Twitter avatar for @cjgbest
Chris Best @cjgbest
Sometimes they will choose differently than we would. That's good and necessary. A Substack where everyone had to agree with us, or with each other, would be a much poorer place.
5:13 PM ∙ Nov 10, 2022
Twitter avatar for @cjgbest
Chris Best @cjgbest
What we think we can do is give readers and writers the power to make those choices better, by their own lights. To let them choose how to best spend their attention and their money. Bestseller badges are another step in this direction.
5:13 PM ∙ Nov 10, 2022

On one hand, he makes a good point. On the other hand, what he fails to mention is that by promoting writers who make the most money, Substack is simply maximizing their own revenues. It’s easy to be cynical, then, about the prospect of him doing this for philosophical reasons rather than fiduciary reasons.

Lucily, I’m a beneficiary of this fiduciary goodwill. Over the long-term I am sure that being on the bestseller list will be a boon to Karlstack’s growth. Social proof works. One of the best ways to make more money is to tell people you’re already making money.

This is obviously a good thing for me because I’m trying to earn a living as a writer, so any accelerated growth is more than welcome. It’s easy for Grigori Perelman to decline a $1 million prize when he has a well-paying gig as a university professor; it’s harder for me to turn down a few extra subscribers when I am already a starving artist.

You could argue that I put in the work, so I deserve the checkmark, and I should even feel proud of it. I grinded in obscurity from 0 subscribers to where I am today simply by writing hundreds of articles, putting in thousands of hours of work, teaching myself to be a better writer, and doing all the marketing myself.

The grim reality of the writing world — that nobody who loudly complains about the checkmark wants to admit to themselves — is that most writers are not popular for a reason: most writers are bad, or write about stuff that nobody cares about. Why would Substack want to promote bad or uninteresting writers? That would just drive readers away from the platform.

99% of Substackers will never achieve 10 paid subscribers; let alone 100 paid subscribers… but among those 99%, I get the sense that there aren’t… exactly… too many… Hemmingway diamonds lost in the rough. At some point, if you have a tiny audience after years of hard work, it’s your fault. The cream tends to rise to the top.

What I’ve noticed about the new generation of Substack writers is that they seem to expect that the Substack head office should funnel them a constant stream of new subscribers just for showing up. They see big/established accounts being beneficiaries of the powerful network effect, and they feel entitled to the same network effect. Guess what: you shouldn’t rely on Substack, you should only ever rely on yourself. You should only ever view subscribers gained via the network effect as a nice little bonus on top.

Here is my advice to accounts that haven’t earned a verification badge yet but feel they have the skill/potential/ability to deserve one: rather than complain about those who have earned one, simply work harder and write better articles. Pull yourself up by your bootstraps. That’s what I did. Yeah, it’s unpleasant and requires toiling away for years in obscurity. Did you think becoming a famous writer was going to be easy? Get back to work and stop complaining. Life isn’t fair.

Conclusion

I’m on the fence… I don’t know… maybe I’m overthinking it.

What do you think?

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Checkmark Cognitive Dissonance

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Checkmark Cognitive Dissonance

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Ives Parr
Writes Parrhesia
Nov 26, 2022Liked by Christopher Brunet

Keep it! You earned it!

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Diana Murray
Writes Going Orthogonal
Nov 27, 2022·edited Nov 27, 2022Liked by Christopher Brunet

Keep it. Use every bit of leverage you have to become better known.

I like the reference to Sinclair Lewis, a little-known writer who should be better known. He did accept the Nobel for Literature in 1930 though.

Hemingway disdained Lewis's writing and said this of his appearance: "His face was a piece of old liver, shot squarely with a #7 shot at twenty yards."

Edit PS It's good that you are suspicious of external validation. That's a real trap. Lewis the writer was aware of this, Hemingway not so much. He fell victim to his own image.

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